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Details for Problem 20107
Problem ID: 20107
Start Date: 1/6/2017 12:31:18 AM
Close Date:
Category: Address Manager
Subject:
Error Message #3343
Description:
I received the following error message today:

Error 3343 has been encountered in LoadMailIt

Details of this error:

Error: 3343
Desc: Unrecognized database format 'C:\Users\Neal & Stephen\Documents\StatTrak Address Manager\Data\Images.mdb'.
Location: LoadMailIt
Module: frmMailIt
Line Number: 430

I would be grateful for your assistance. I need to print address label as soon as possible and cannot do so because of this error message.

Thank you!



Solution:

The images database was corrupted. To resolve this, do these steps exactly:

1) Delete the file /documents/stattrak address manager/data/images.mdb

2) Uninstall StatTrak Address Manager from the control panel

3) Restart the computer

4) Reinstall StatTrak address manager

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