Problem ID:
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20107
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Start Date:
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1/6/2017 12:31:18 AM
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Close Date:
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Category:
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Address Manager
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I received the following error message today:
Error 3343 has been encountered in LoadMailIt
Details of this error:
Error: 3343 Desc: Unrecognized database format 'C:\Users\Neal & Stephen\Documents\StatTrak Address Manager\Data\Images.mdb'. Location: LoadMailIt Module: frmMailIt Line Number: 430
I would be grateful for your assistance. I need to print address label as soon as possible and cannot do so because of this error message.
Thank you!
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The images database was corrupted. To resolve this, do these steps exactly:
1) Delete the file /documents/stattrak address manager/data/images.mdb
2) Uninstall StatTrak Address Manager from the control panel
3) Restart the computer
4) Reinstall StatTrak address manager
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