Problem ID:
|
507
|
Start Date:
|
8/15/2005 1:12:00 PM
|
Close Date:
|
8/16/2005 11:15:00 AM
|
Category:
|
Pointstreak K-ForCE Pocket PC
|
|
K-Force Serial Number doesn't work.
|
Customer has e-mailed to indicated his K-Force Serial Number does not work. The number he received matches the number in our system.
|
Customer was a non-us customer and apparently the character set didn't match the password function. I sent the customer a new password using just his initials and that solved the problem.
|