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Details for Problem 3737
Problem ID: 3737
Start Date: 4/15/2008 11:26:47 AM
Close Date: 6/1/2013 7:20:31 PM
Category: Pointstreak K-ForCE Pocket PC
Subject:
Serial Number/Password does not work
Description:
I have tried the serial number given to me to register the software and it does not work. KForce will not let me open or save games. How can I get past this?

Solution:

If KForce is not accepting the customer name and password that you were given, then there may have been an issue with the configuration file during the software install. If you delete the config file and then reenter your registration info you should be able to get past this problem.

Follow the instructions below to locate and delete the Kforce configuration file on your handheld.

Click Start then File Explorer
Click on Program Files
Click on K-Force
Find the file K-Force.cfg (the file that does not have the KForce ball as an icon) and delete it.
Click Start, open up Kforce and try to reenter your registration info.

If you continue to experience problems you will need to contact us.

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