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Problem ID:
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20963
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Start Date:
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10/23/2017 9:00:22 AM
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Close Date:
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Category:
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Address Manager
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I can't start the Address Manager on my computer. I get an error message. I'll attach it below:
Error 3051 has been encountered in Setup
Details of this error:
Error: 3051
Desc: The Microsoft Jet database engine cannot open this file
'C:\Users\Ken\Documents\StatTrak Address Manager\Data\options.mdb'. It is already opened exclusively by another user, or you need permission to view its data.
Location: Setup
Module: MISC
Line Number: 410
Abort will end the program
Retry will try the function again
I do have an old computer that I use once in a while and it opens fine on that particular one.
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This error is caused by the software Bit Defender. Add StatTrak to Bit Defender's whitelist to fix the issue.
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