Problem ID:
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1689
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Start Date:
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5/16/2007 10:55:26 AM
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Close Date:
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5/16/2007 10:55:26 AM
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Category:
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General/Other
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EZ Small Business HELP does not work with Vista
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The EZ Small Business software uses the *.hlp (Help) file type for its help file. *.HLP files are no longer supported on Microsoft Vista and in fact, Microsoft prohibits software vendors from even including the WinHlp32.exe program (which reads *.hlp files) with new software targeted for Vista.
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Microsoft's recommendation is that *.hlp files be converted to *.chm, *.xml or *.htm files. To that end, they recommend converting existing *.hlp files to one of the aforementioned formats.
Alternatively, for customers who are using Vista and who still need access to the *.hlp file, those customers can download the WinHlp32.exe program from:
http://www.microsoft.com/downloads/details.aspx?familyid=6EBCFAD9-D3F5-4365-8070-334CD175D4BB&displaylang=en
They will need to download the following file:
Windows6.0-KB917607-x86.msu
This is a standalone Windows Installer file. When they Open it, it will automatically install the WinHlp32.exe file to the appropriate directory. They will then be able to use the Help function in EZ Small Business software.
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